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ERGO Italia penetrates key segment of transportation market with Intel-powered ERGO IDAR-100

Ergo Italia S.p.A is one of the top three Italian Local Original Equipment Mangers in Italy. As a market leader in managed product and service solutions, ERGO helps organizations to achieve their wider business or learning objectives. Blending consultancy, hardware manufacturing, software design and managed services, Ergo prides itself on producing the right fit for their customers’ unique needs, thus they develop the innovative, future-proof infrastructure services an organization requires to get the most out of IT.

Challenges
•Penetrate New Market Segments. Penetrate and successfully compete in government segments such as transportation.
•Compete Successfully with Multi-nationals. Use agility, network, knowledge of ecosystem and alliance with Intel to compete in a market often overshadowed by large multi-nationals able to price aggressively on mainstream products.
•Meet Unique Customer Needs. Meet the needs of a potential taxi-consortium customer not satisfied with its existing technology used for booking, security and communications—needs that could not be met with mainstream options.

Solutions
•Tablet Form Factor. ERGO provided its taxi-consortium client with a customized solution achievable as a result of an Intel® Atom™ processor-powered, portable Tablet device that easily mounts to taxi dashboards and drastically improves booking, communications and security.
•Windows OS. Intel technology capability that supports Windows 7 allowed ERGO to satisfy its client’s preferred OS. Intel technology plus Windows OS provided the most protected and stable platform on the market.
•Connectivity. HSDPA and wireless network connectivity enabled efficient communication and increased passenger and driver security

Impact
•Customer Satisfaction. ERGO’s client, Taxi Tevere, has improved booking efficiency and objectivity, improved driver and passenger safety, enhanced internal communications, and improved customer service. After implementing the tablet solution, it noted a 20% business increase and achieved a 90% customer satisfaction rating.
•Sales Boon. Within weeks of initiation, ERGO Italias had already sold 500 units.
• Lead Generation. ERGO entered an internally targeted market segment—government transportation—and the overwhelming project success quickly generated several new business leads.

ERGO Italia penetrates key segment of transportation market with Intel-powered ERGO IDAR-100

Ergo Italia S.p.A is one of the top three Italian Local Original Equipment Mangers in Italy. As a market leader in managed product and service solutions, ERGO helps organizations to achieve their wider business or learning objectives. Blending consultancy, hardware manufacturing, software design and managed services, Ergo prides itself on producing the right fit for their customers’ unique needs, thus they develop the innovative, future-proof infrastructure services an organization requires to get the most out of IT.

Challenges
•Penetrate New Market Segments. Penetrate and successfully compete in government segments such as transportation.
•Compete Successfully with Multi-nationals. Use agility, network, knowledge of ecosystem and alliance with Intel to compete in a market often overshadowed by large multi-nationals able to price aggressively on mainstream products.
•Meet Unique Customer Needs. Meet the needs of a potential taxi-consortium customer not satisfied with its existing technology used for booking, security and communications—needs that could not be met with mainstream options.

Solutions
•Tablet Form Factor. ERGO provided its taxi-consortium client with a customized solution achievable as a result of an Intel® Atom™ processor-powered, portable Tablet device that easily mounts to taxi dashboards and drastically improves booking, communications and security.
•Windows OS. Intel technology capability that supports Windows 7 allowed ERGO to satisfy its client’s preferred OS. Intel technology plus Windows OS provided the most protected and stable platform on the market.
•Connectivity. HSDPA and wireless network connectivity enabled efficient communication and increased passenger and driver security

Impact
•Customer Satisfaction. ERGO’s client, Taxi Tevere, has improved booking efficiency and objectivity, improved driver and passenger safety, enhanced internal communications, and improved customer service. After implementing the tablet solution, it noted a 20% business increase and achieved a 90% customer satisfaction rating.
•Sales Boon. Within weeks of initiation, ERGO Italias had already sold 500 units.
• Lead Generation. ERGO entered an internally targeted market segment—government transportation—and the overwhelming project success quickly generated several new business leads.

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